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ISP Solution Center
iSTAM Computer service has
put together an incredible service deal just for Internet Service
Providers. Every day ISP's are inundated with support calls
that often turn out to be problems with the end users
configuration or hardware.
Often once the ISP is eliminated as
the source of the problem, the end user is left without any
further course of action. Many of them expect their ISP to
deal with every level of support issue in many cases, for less
than $20.00 per month. If the ISP tries to send technicians
into the field to keep the customer they loose money.
However if the problem isn't resolved, the customers move on to
the next ISP at the rate of 89% per year.
By teaming up with iSTAM as your field
service partner, we believe that you can lower your attrition rate
by as much as 25% and turn what has traditionally been an expense
into a new revenue center.
Once you have determined that the problem is not with your
service, simply inform the customer and call iSTAM. iSTAM
will then contact the customer and schedule a service time.
Once the issue has been resolved and payment collected, iSTAM will
pay the referring ISP $20.00 for every service referral. |