Employee Training?
Covered: Semi-annual employee training is included with all SLA's and is required in most agreements. Employee training includes up to...
Covered: Semi-annual employee training is included with all SLA's and is required in most agreements. Employee training includes up to...
Covered: All SLA's include unlimited backup for servers, and user document backup (up to 10GB) on each workstation. Monitoring of...
Covered: Web protection filters web site content against known malicious sites. It can also be used to filter web sites...
Covered: Anti-virus protection is included for all covered and supported devices in the SLA.
Covered: Patch management is included in all SLA agreements.
Covered: On-site support is included when absolutely necessary but should be considered an option of last resort. Some on-site support...
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